Ten Thousand ships worldwide. Whether you are in Lagos, elsewhere in Nigeria or abroad, you can order from shoptenthousand.com and have it delivered to your door. Shipping is free on orders over $250.
Shipping at a glance
| Where we ship | Worldwide: within Lagos, across Nigeria and internationally |
|---|---|
| Free shipping | On orders over $250 |
| Orders under $250 | Shipping cost for your address is shown at checkout before you pay |
| Delivery time | Depends on your location and courier. Email support@shoptenthousand.com for an estimate before you order |
| Tracking | Email updates at every stage, plus a secure account link in your order confirmation |
| Prices | US dollars (USD) |
Delivery in Lagos
Ten Thousand is based in Lagos, Nigeria. Nigerian customers can pay by bank transfer as well as by card. See Streetwear from Lagos for more.
Delivery across Nigeria
We deliver to addresses across Nigeria, including Abuja, Port Harcourt, Ibadan and other cities. Nigerian customers can pay by card or bank transfer.
International delivery
We ship to the UK, the US, Europe and the rest of the world. Prices are in US dollars, and you can pay by credit or debit card, Apple Pay, Google Pay or cryptocurrency.
International orders may be subject to import duties or taxes set by the destination country. If you would like to know more before ordering, email support@shoptenthousand.com.
Order processing
All orders are subject to product availability and payment confirmation. Once you place an order, you receive an order confirmation by email. Please check your shipping details carefully before submitting, as we may not be able to change an order after it has been processed.
Damaged, defective or incorrect items
If your order arrives damaged, defective or incorrect, contact support@shoptenthousand.com as soon as possible with your order details and clear photos of the issue, and we will provide a suitable resolution.
Returns and exchanges
We accept returns for a refund within 30 days of delivery and exchanges within 35 days of delivery, for items that are unused, unworn, unwashed and in original condition with tags attached. Full details are in our Store Policies.
Shipping questions
Do you ship to my country?
Yes. Ten Thousand ships worldwide: within Lagos, across Nigeria and internationally.
Is shipping free?
Shipping is free on orders over $250, wherever you are in the world.
How long will my order take to arrive?
Delivery time depends on your location and the courier. For an estimate for your city or country, email support@shoptenthousand.com before you order.
How do I track my order?
You receive email updates on every status of your order. Your order confirmation email also contains a secure login link to your account, where you can check your order status.
Can I cancel my order?
Orders can be cancelled before they have been processed or shipped. Once an order has been dispatched, it cannot be cancelled.