Shopping Information
Placing an order is simple! Just browse our collection, select the items you love, choose your preferred size, fit and color where applicable and click "Add to Cart." Once you're ready to complete your purchase, proceed to the checkout page and follow the prompts to enter your shipping and payment details.
We offer a variety of payment options, including credit/debit cards, Bank transfers for Nigerian customers, Google Pay, Apple Pay and Cryptocurrency. Rest assured that your payment information is securely processed to ensure a safe shopping experience.
Absolutely! You will receive updates on every status of your order via email. Also, once your order is confirmed, you will receive a secure login link to your account in your Order Confirmation email. You can use this link to monitor the status and estimated delivery date of your package and so much more.
We offer a 30-day return window for refunds and a 35-day window for exchanges, both counted from the date your order is delivered. Items must be unused, unworn, and in original condition with tags attached.
We strive to stay on top of the latest fashion trends. Our collection is regularly updated with fresh styles and seasonal favorites, so you can find something new each time you visit our store.
Absolutely! By subscribing to our newsletter, you'll be the first to know about our exclusive sales, promotions, and new arrivals. Simply enter your email address in the subscription box at the bottom of our website.
We offer a 30-day return window for refunds and a 35-day window for exchanges, both counted from the date your order is delivered. Items must be unused, unworn, and in original condition with tags attached.
Yes. Exchanges are accepted within 35 days of delivery for unused, unworn items in original condition with tags attached. Email support@shoptenthousand.com with your order number to start an exchange.
Yes. Orders over $250 ship free.
Sizes vary by style, from XS to XXL. The sizes available for each item are shown on its product page.
Orders can be cancelled before they have been processed or shipped. Once an order has been dispatched, it cannot be cancelled.
Contact support@shoptenthousand.com as soon as possible with your order details and clear photos of the issue, and we will provide a suitable resolution.